‘Communication leads to community, that is, to understanding, intimacy and mutual valuing.’ (Rollo May)
I am pleased to extend to all new and continuing families a very warm welcome to our 2018 academic year: there is much to look forward to!
The partnership between the College and its families is central to ensuring a happy and successful year, and key to that partnership is close and effective communication.
To achieve that, the College has a recommended process to facilitate effective and efficient communication, and we have included details regarding those processes in this publication. (Please note that the Senior School processes differ slightly from those in the Junior School due to the different structures within the sub-schools.)
As part of that partnership, we encourage families to be proactive in your communication with the College. Early awareness-raising - even about matters which may seem relatively unimportant - can see something potentially larger ‘nipped in the bud’, so please do not hesitate to be in touch. A quiet word with the relevant staff member may be all that is required.
‘Communication is defined not by what is being said but by what is being heard.’
Whilst we continuously strive to achieve effective and responsive communication, we also recognise the truth in Margie Warrell’s words, and so welcome and value your feedback.
We have been delighted to see, over recent years, increasingly positive feedback regarding the effectiveness of our communication between school and home in our annual parent surveys: we thank you for your suggestions and for sharing with us your experiences and perceptions as we continuously strive to improve our practices in this regard.
We know that communication can sometimes go astray: a wrongly-placed full stop, for instance, can result in an email not arriving at its intended destination! Our aim is to respond to all communication as promptly as possible (while also recognising that classroom demands and so on can mean that many of us are not at our desks for part / much of the day). If a prompt response is not your experience, we ask that you please let us know as soon as possible so that we can rectify the matter.
Thank you for your understanding and support regarding this: we look forward to working closely with all families in support of our students’ wellbeing and progress.