Yes, we accept credit cards. Your monthly subscription amount will be debited from your credit card automatically.
For Australian schools we accept bank transfer as a method of payment. If you choose this method, we will bill you 6 months in advance. If you cancel your subscription early, we will refund any unused months.
If you are located in Australia, your invoice will include GST. All prices include GST.
No, all iNewsletter subscriptions are paid month by month. You are free to exit at any time.
Currently we support Australian Dollar (AUD) and US Dollar (USD).
You can build your first newsletter for free and preview it on any device. When you go to publish (making it publicly available) you will be prompted to set up billing.
Yes, you can build your first newsletter for free and send them a ‘proof’ of the newsletter, which is exactly how parents would see the newsletter. When you are ready to send the newsletter out to your community you can publish it which is when we will prompt you to set up billing.
Many users report what used to take them a day can now be as little as an hour. The great thing about iNewsletter is there is no formatting, so you can just copy and paste all your articles in, upload some photos, and add any extras like attachments or videos. Because iNewsletter handles the formatting for you, it greatly reduces the amount of time spent producing a newsletter.
On every screen there is a ‘help’ button in the bottom right corner. You can use this to live chat with our team and get answers to any questions you may have.
iNewsletter does not use the concept of templates in producing a newsletter. Rather, we give you a shell and you control how the newsletter looks. The best way to get your community reading the newsletter is to put photos in, so we let your photos control how the newsletter looks.
We make some assumptions on how the newsletter should be formatted to let you focus on what’s important: the content. You have control over what photos to include, how the page should be laid out and fonts and colours. Some of the spacing and formatting is built in so you don’t have to worry about it - our designers have spent hours getting the spacing and formatting to look perfect.
Education customers can send as many emails as they want (within fair use). They can send to all their families including students, parents, and relations of parents. Business and non-profit customers have a sending limit tied to the plan they choose. You can see these on our Pricing page.
There are no limits on photo storage. We recommend you upload photos in their highest-resolution version to ensure they look crisp across all devices.
If you want to keep your newsletters but not have them available to your community, you can Unpublish them, which makes them publicly unavailable, but still keeps them in your account.
No. We can provide you with two links you can put on your website once and they update automatically. One link is the latest newsletter link, which always points to the latest newsletter and the other is the archive view, which lists all your past newsletters.
We see the newsletter as a great branding opportunity to show off the great things your school/organization is doing. We believe newsletters should be public, however we understand some schools prefer to restrict their newsletter to their parent community only. You can make your newsletters private where only your community can access the newsletter.
This really depends on your school’s policy. Some schools require parent permission to put their student’s photos in the newsletter/website, other schools enforce that students must be willing to have their photo in the newsletter/website as part of enrolment. If you need some advice on this you are welcome to Contact Us.